“Click Here” Doesn’t Click With Users

Relying on “Click here” for link text is bad for your users, accessibility, and SEO. So what should you do? Create descriptive links that tell all your users (and search engines) what they offer.

Real Georgians, Real Results: Usability Testing for a Better Georgia.gov

Last year, we updated the state flagship website, completing our GovHub migration project. As we continue to tweak and build out new content for Georgia.gov, it’s worth sharing why.

Promos

A Promo is a type of micro-content; It can’t exist on its own, but you embed it as a block onto other pages. Put simply, it’s a way to briefly introduce specific content and guide users down the right path. We’ve talked in the past about ways of grouping links — in Link Collections, Icon Lists, and Tilesets — but sometimes you need just a single item to stand apart from the rest.

Usability Testing

Need to free up employee resources and still get a stellar customer service rating? Usability testing can do both for your website.

How we use Alerts on Georgia.gov during COVID-19

Alerts are an effective way to make sure important content is seen, but that message gets lost if you ignore best practices. We thought it would be instructive to highlight how we rolled out the Alert feature on Georgia.gov early during the COVID-19 pandemic, and how we adjusted our approach as time went on.

Contacts: Content Type and Teaser

Contacts are a key piece of structured content. Did an office change titles or get a new phone number? Update the information in one place, and see that reflected all throughout your website.

What Can You Do With Webforms?

Scrap the third-party solutions and learn how GovHub's Webforms, powered by Drupal 8, can meet your needs when collecting visitor information.

Icon Lists

Basically, an Icon List is made up of links, each with their own icon. Icon Links can link to both external and internal pages. You can give the list a title, description, and “more” link. It can be displayed with or without a card, on a Landing Page.

Orchard Typography and Variable Fonts

This blog is going to focus on our fonts and typography: what we designed, why we designed it this way, and how this system is different from just about anything else you might have come across.

Introducing Orchard: The GovHub Design System

One of the biggest challenges in creating unified systems of websites — for universities, corporate families, or government — is finding the balance between cohesive unity and unique differentiation.