New Challenges of Content: Your Content Strategy

Content strategy starts with defining a vision, then moves into deep analysis of the current state, and ends with synthesizing the information into a strategy document.

Closing the Loop: Why Your Feedback is Important

At this year’s GOVTalks, we spoke about how Digital Services Georgia uses customer feedback to drive GovHub forward into a more mature platform. What do we do with the feedback that we receive? And how do we work to ensure that the changes that we make to the platform benefit all of our content managers and our constituents?

Analyzing Public Service: How to Tell the Right Story

For those of us who’ve moved from managing digital properties in the private sector to a public-sector equivalent, the website analytics we once obsessed over no longer tell the right story. Instead of being motivated by profit, all we care about is how well we serve the public.

SEO 101: GovHub Gives You a Head Start

For many constituents looking for government services, their user journey doesn't start at an agency website, but at a search engine, like Google or Bing. In order to reach an audience where they are, state organizations must make search engine optimization (SEO) a digital priority for their websites.

New Challenges of Content: Your Opportunity

More digital interaction means higher demand for effective content from your agency. Sometimes this demand means more content to support more decisions and tasks, and sometimes this demand means better content.

Journey to the Top of Maslow’s Pyramid With GovHub

The DSGa team just finished migrating 80+ websites to GovHub, Georgia’s official digital publishing system powered by Drupal 8. While this may seem like the end of a long trip, the real journey is just about to begin!

With the People: Introducing pilot.georgia.gov

The Digital Services Georgia (DSGa) team is excited to launch pilot.georgia.gov. This pilot site is more than a facelift to the existing Georgia.gov website; it’s a modern way of managing content and interactions.

How To Successfully Critique Design

Providing design feedback that is effective is a difficult task. As a stakeholder, your feedback can have a large impact, so it's important that it is on target and constructive.

GOVTalks Spring 2019 — The Day Of

A recap through the eyes of the participants of the single-day digital conference on May 22, 2019 held by Digital Services Georgia, attended by more than 70 state employees from over 40 different state agencies at the Trinity Building in downtown Atlanta.

Building Georgia’s Digital System

Digital Services Georgia (DSGa) is building a new digital system for the people and with the people, working with the agencies we work with to assist the Georgians who will be interacting with this system.