An official website of the State of Georgia.
How you know
Local, state, and federal government websites often end in .gov. State of Georgia government websites and email systems use “georgia.gov” or “ga.gov” at the end of the address. Before sharing sensitive or personal information, make sure you’re on an official state website.
Call 1-800-GEORGIA to verify that a website is an official website of the State of Georgia.
If your agency is part of GovHub, you know that the unified theming — color palettes, fonts, icon styles, etc. — across sites helps to reassure visitors that they’re getting credible information from trusted government sources. We have options for you if your agency site is not on GovHub, or if you have other applications or websites that would benefit from state branding.
Content operations are a thoughtful system of making content happen in alignment with your vision and strategy day in and day out. As the third and last installment in our content series, which began with Your Opportunity and Your Content Strategy, this article explains what content operations are and how you can make them work for your agency.
Content strategy starts with defining a vision, then moves into deep analysis of the current state, and ends with synthesizing the information into a strategy document.
At this year’s GOVTalks, we spoke about how Digital Services Georgia uses customer feedback to drive GovHub forward into a more mature platform. What do we do with the feedback that we receive? And how do we work to ensure that the changes that we make to the platform benefit all of our content managers and our constituents?
For those of us who’ve moved from managing digital properties in the private sector to a public-sector equivalent, the website analytics we once obsessed over no longer tell the right story. Instead of being motivated by profit, all we care about is how well we serve the public.
For many constituents looking for government services, their user journey doesn't start at an agency website, but at a search engine, like Google or Bing. In order to reach an audience where they are, state organizations must make search engine optimization (SEO) a digital priority for their websites.
More digital interaction means higher demand for effective content from your agency. Sometimes this demand means more content to support more decisions and tasks, and sometimes this demand means better content.
The DSGa team just finished migrating 80+ websites to GovHub, Georgia’s official digital publishing system powered by Drupal 8. While this may seem like the end of a long trip, the real journey is just about to begin!
The Digital Services Georgia (DSGa) team is excited to launch pilot.georgia.gov. This pilot site is more than a facelift to the existing Georgia.gov website; it’s a modern way of managing content and interactions.
Providing design feedback that is effective is a difficult task. As a stakeholder, your feedback can have a large impact, so it's important that it is on target and constructive.