Digital Services Georgia

Digital Services for Digital Constituents

We partner with Georgia state agencies and elected officials to deliver information and services to the public. Our web platform, training, consulting, and governance put constituents' needs first to provide the best possible experience.

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Latest Blog Posts

June 17, 2021

Closing the Loop: Why Your Feedback is Important

At this year’s GOVTalks, we spoke about how Digital Services Georgia uses customer feedback to drive GovHub forward into a more mature platform. What do we do with the feedback that we receive? And how do we work to ensure that the changes that we make to the platform benefit all of our content managers and our constituents?

Depiction of public sector versus private sector using a super hero and someone that has won a lot of awards

June 01, 2021

Analyzing Public Service: How to Tell the Right Story

For those of us who’ve moved from managing digital properties in the private sector to a public-sector equivalent, the website analytics we once obsessed over no longer tell the right story. Instead of being motivated by profit, all we care about is how well we serve the public.

illustration of bystanders cheering on a runner

May 20, 2021

SEO 101: GovHub Gives You a Head Start

For many constituents looking for government services, their user journey doesn't start at an agency website, but at a search engine, like Google or Bing. In order to reach an audience where they are, state organizations must make search engine optimization (SEO) a digital priority for their websites.