All Basic Training is Now On Demand

Our training program continues to grow to meet you where and when you’re able to take courses! Through our LMS, we want to equip you with the skills needed to use the robust features in GovHub and GovHub Analytics. 

Closing the Loop: Why Your Feedback is Important

At this year’s GOVTalks, we spoke about how Digital Services Georgia uses customer feedback to drive GovHub forward into a more mature platform. What do we do with the feedback that we receive? And how do we work to ensure that the changes that we make to the platform benefit all of our content managers and our constituents?

Analyzing Public Service: How to Tell the Right Story

For those of us who’ve moved from managing digital properties in the private sector to a public-sector equivalent, the website analytics we once obsessed over no longer tell the right story. Instead of being motivated by profit, all we care about is how well we serve the public.

Find the Right Type of Content With GovHub’s Type Tray

At first glance, Type Tray might just look like an expanded version of the dropdown list. But when you look closer, you’ll see some extra details that can help you find the best option for your content. It is a little like walking into a fine clothing boutique with your personal stylist on call. Inside this boutique, all the clothes (your content types) are arranged by occasion and your stylist (Type Tray) helps you choose your best options.

GovHub’s New Claro Theme: Easy on the Eyes to Help You Focus

GovHub gives you the tools you need to move your content off your to-do list and onto your website. And with the new Claro visual design system in place, that process will be easier than ever.

Real Georgians, Real Results: Usability Testing for a Better Georgia.gov

Last year, we updated the state flagship website, completing our GovHub migration project. As we continue to tweak and build out new content for Georgia.gov, it’s worth sharing why.

How We Use Alerts on Georgia.gov During COVID-19

Alerts are an effective way to make sure important content is seen, but that message gets lost if you ignore best practices. We thought it would be instructive to highlight how we rolled out the Alert feature on Georgia.gov early during the COVID-19 pandemic, and how we adjusted our approach as time went on.

Add Titles to Landing Pages

You’re now able to check a box on the page’s Edit screen labeled “Show title on screen.”

Default Link Text

When you type the words “learn more” in the link text field, you’re actually hurting the accessibility of your content and making it harder for people with disabilities to find what they need. To help, we’ve now added default text to a few micro-content types.

Two Sides of the Same Coin: From Journalism to Civic Tech

In December, I began my own new adventure with Digital Services Georgia, a team within state government that helps agencies improve how they serve their constituents.