An official website of the State of Georgia government.
Here’s how you know
State government websites often end in .gov. Before sharing sensitive information, make sure you’re on a state website. Still not sure? Call 1-800-GEORGIA to verify that a website is an official website of the State of Georgia.
The https:// ensures that any information you provide is encrypted and transmitted securely.
A year after helping the Georgia Public Safety Training Center figure out their personas, we tested their newly redesigned website with real users.
Putting problems, people, context, and content first.
We worked closely with subject-matter experts at the Governor's Office of Planning and Budget to create an easy-to-understand site for the average Georgian.
Moving forward, we want to address the challenges of our agency partners and communicate with them effectively. To get our team and vendors on the same page, we’ve put together 6 personas.
How do your users make decisions and gather information? Learn about 5 behavioral patterns and what they mean for your digital presence.
Preparing Alexa-friendly content had a steep learning curve. See our lessons learned on writing for conversational interfaces. These tips will help your content no matter how you present it!
Through technology and design we can lessen the friction between Georgians and government services. This extends far beyond our previous focus of websites. To fulfill this mission, we've published Ask GeorgiaGov, an Alexa skill.
Citizens need services now, not when it’s convenient for us. That's why we provided persona and information architecture consultation to the Georgia Public Safety Training Center, an agency whose website is not on the GeorgiaGov platform.
A holistic digital strategy should enable your organization to manage citizen experience and your digital presence.
From internal enterprise systems to mobile and web-based applications, we need to understand who we’re really working for … Who is our target audience? Learn how to find and focus on your core users, and how to perfect your digital strategy to best accommodate them.