An official website of the State of Georgia.
How you know
Local, state, and federal government websites often end in .gov. State of Georgia government websites and email systems use “georgia.gov” or “ga.gov” at the end of the address. Before sharing sensitive or personal information, make sure you’re on an official state website.
Call 1-800-GEORGIA to verify that a website is an official website of the State of Georgia.
We can't ask every user what they're looking for on our site. So, we rely on tools such as Google Search Console for clues. Learn how to strategize around your users' goals with Google Search Console.
Preparing Alexa-friendly content had a steep learning curve. See our lessons learned on writing for conversational interfaces. These tips will help your content no matter how you present it!
Through technology and design we can lessen the friction between Georgians and government services. This extends far beyond our previous focus of websites. To fulfill this mission, we've published Ask GeorgiaGov, an Alexa skill.
The scope of digital services has expanded past website and application delivery. To address the growing scope of digital service needs, the GeorgiaGov Interactive team will expand its offerings in the form of the Office of Digital Services.
The state of Georgia has been honored with a Government Experience Award for 2017 from the Center for Digital Government. The award recognizes enhancements to citizen service and engagement.
Citizens need services now, not when it’s convenient for us. That's why we provided persona and information architecture consultation to the Georgia Public Safety Training Center, an agency whose website is not on the GeorgiaGov platform.
Google Analytics can quickly become overwhelming. There’s so much to take in and you can lose yourself in an endless sea of data. Not sure where to start? We’ll get you pointed in the right direction.
How does your online presence reflect on your organization? A social media policy helps employees understand what actions cross the line, and helps the public know how they can — and cannot — interact with your agency on social media.
Support is best served as a collaborative, team effort. Recently, we changed our support process and are excited about the changes and how it has empowered our users to answer their own questions.
A holistic digital strategy should enable your organization to manage citizen experience and your digital presence.