Addressing Agency Needs with Personas

Moving forward, we want to address the challenges of our agency partners and communicate with them effectively. To get our team and vendors on the same page, we’ve put together 6 personas.

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GOVTalks: How to Structure Content for 5 User Types

How do your users make decisions and gather information? Learn about 5 behavioral patterns and what they mean for your digital presence.

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Write for Alexa — Even if You Just Have a Website

Preparing Alexa-friendly content had a steep learning curve. See our lessons learned on writing for conversational interfaces. These tips will help your content no matter how you present it!

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What Analytics Should You Care About?

Google Analytics can quickly become overwhelming. There’s so much to take in and you can lose yourself in an endless sea of data. Not sure where to start? We’ll get you pointed in the right direction.

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Global Accessibility Awareness Day: Our Approach to Accessibility Over the Years

We’ve always prioritized accessibility. Here's a look through our milestones and a reminder why accessibility matters this Global Accessibility Awareness Day.

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Online Video Done Right

Are you ready to jump onto the video bandwagon? Make sure you’re doing it for the right reasons! Then check out these tips to get started.

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Content Manager’s Guide to the 3 Principles, Part 2: Image and Videos

Government websites need to be responsive, accessible, and performant. And it’s not just the website container; it’s also the everything inside of them. If you’re publishing images and videos on your website, see what steps you need to take to make them adhere to the 3 guiding principles.

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Content Manager’s Guide to the 3 Principles, Part 1: Text, Tables and Documents

We build agency websites to be responsive, accessible, and performant. But the effort doesn’t stop with us. What can you, as the website’s content managers, do to make sure your websites stand up to these 3 principles?

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Image Use on Social Media

See the added value of images on social media and learn how to use them yourself!

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How Art Informs Design

Art? Design? Seven elements? Nine principles? What does it all mean?!

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