How we use Alerts on Georgia.gov during COVID-19

Alerts are an effective way to make sure important content is seen, but that message gets lost if you ignore best practices. We thought it would be instructive to highlight how we rolled out the Alert feature on Georgia.gov early during the COVID-19 pandemic, and how we adjusted our approach as time went on.

Two Sides of the Same Coin: From Journalism to Civic Tech

In December, I began my own new adventure with Digital Services Georgia, a team within state government that helps agencies improve how they serve their constituents.