Are you coming to the next Content Specialist Certification course?

Here's what you need to know.

Getting Here

47 Trinity Avenue SW., Atlanta, GA. 30344

We will meet on the ground floor, in room G30-04. You can enter the building through the front entrance with your state badge. Go through the door on the right, and around two corners. The room will be on your right.


We are located 3 blocks away, southwest, from the Georgia State University/Piedmont Ave. MARTA station.

If you drive, you have a few options for varying rates:

Course Details

This is a 6-week course meeting Tuesday mornings from 9a to 12p.

We'll add class dates once scheduled. In order, the six classes are:

  1. Personas
  2. Citizen Journey Mapping
  3. Web Accessibility
  4. Content Strategy
  5. Writing for the Web
  6. Content Makeover

We will provide the exercises, slides, and binders.

You will need to bring a laptop to the last 4 classes. If you don’t have a laptop, please let us know ahead of time.

Requirements for the Certificate

You're welcome to attend this course purely to learn the information.

However, if you plan to get a Content Specialist Certificate at the end of the course, you'll need to do the following:

  • Attend each of the 6 classes.
    • If you miss a class, you may make it up in a future round of the course.
    • We may allow for exceptions on a case-by-case basis.
  • Participate in each class.
    • We'll have several group and full-class discussions. These discussions help attendees better understand the concepts, learn from other agencies, and ask questions. Your classmates want to hear from you!
  • Complete the assignments.
    • Each class includes in-class assignments, and some include homework. You must complete each assignment before receiving the certificate.
  • Pass the test.
    • There will be an online, open-book test at the end of the course that you must pass with at least 70% to receive your certificate.
    • You can attempt the test twice.
    • If you fail to pass twice and still want to receive your certificate, you can re-attend the necessary class(es) in a future course and attempt the test again.


Let us know if you have any questions leading up the class and we'll get back with you as soon as possible.