Support and Maintenance

Ask for Help

We're here to help! If you have questions about GovHub or Siteimprove, please open a ticket.

Status and Recent Changes

GovHub Status

If your site seems to be down, or you can't log in, check the GovHub Status page. It provides updates on incidents in real time, and you can also subscribe to receive notifications.

Next Scheduled Maintenance

Our next scheduled maintenance will occur overnight between June 23-24. Administrative access will not be available during this time.

GovHub Updates

We continually implement new features, often based on your feedback, and resolve bug issues. Check our release notes for the latest updates.

Stay Informed

We have a monthly newsletter devoted to GovHub news and updates. Stay informed on the changes and improvements being made.

Editor Support

Training

We encourage all editors to attend one or more of our GovHub and Siteimprove training classes. In addition to regularly-scheduled basic and advanced classes, we provide training on specific topics and new features, as needed.

The Hub

“Click Here” Doesn’t Click With Users

Relying on “Click here” for link text is bad for your users, accessibility, and SEO. So what should you do? Create descriptive links that tell all your users (and search engines) what they offer.

Promos

A Promo is a type of micro-content; it can’t exist on its own, but you embed it as a block onto other pages. Put simply, it’s a way to briefly introduce specific content and guide users down the right path. We’ve talked in the past about ways of grouping links — in Link Collections, Icon Lists, and Tilesets — but sometimes you need just a single item to stand apart from the rest.