Support

Need Help?

Find the support information you need for your web site, including training manuals, videos, FAQ's, and downloadable resources.

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Open a Ticket

We will respond to all support requests during normal business hours, Monday-Friday from 8 a.m. to 5 p.m.

Have an emergency? Contact the GETS Support Desk at 1-877-482-3233.

Need computer or email help? Contact the GETS Customer Resource Center.

For New Content Managers

If you have a new user on our platform, follow these 4 easy steps to get them going with their own login account.

  1. Have a User Manager add your new user in permissions.
  2. Request Google Analytics access via a support ticket.
  3. Register them for training.
  4. Make sure they know about our Digital Services Georgia site with tools and blogs to get them up to speed on best practices.

Need additional support? Check out our How-To Guides for content creation.

Is Someone From Your Content Team Leaving?

Please don’t forget to delete their account from the system. Leaving old user accounts active is a huge security risk.