Nikhil Deshpande headshot

Nikhil Deshpande

Chief Digital Officer

“I make state government information and services digitally available, usable, and accessible to people.”

Will Alford - Head Shot

Will Alford

Director of Content

“I lead the team that organizes the information and writes the words on the official website for the state of Georgia (Georgia.gov). We also train and consult with other state agencies to make sure their digital information is done well and is accessible to all Georgians.”

Amanda de Zayas head shot

Amanda de Zayas

Content Strategist

“I help organizations communicate with the audiences they're trying to reach and help each side achieve their goal in a given situation. In a way, I'm like a translator, making sure each side understands the other.”

Jasmyne Dove Epps cropped profile shot

Jasmyne Epps

Testing Lead

“I lead testing and maintenance efforts for the DSGa team. I also supervise and organize the Service Desk, managing requests for help as well as support expectations for our clients.”

Ericca Farrington head shot

Ericca Farrington

Outreach Coordinator

“I work closely with our clients to ensure that they're receiving the best customer experience. I answer their questions, assist them with problems, and offer guidance on how to use data to improve their websites.”

Julie Fay, User Experience Analyst

Julie Fay

User Experience Analyst

“I take the stress out of using technology by looking at what frustrates people when they interact with websites or apps. This helps me identify what’s behind the problem. Then I’m able to offer recommendations based on that data to transform a person’s tech experience into a more intuitive and satisfying one.”

Head shot of Rachel Hart

Rachel Hart

UX/UI Designer

“I take complex information and make it easy to grasp.”

Ann Masters headshot

Ann Masters

Content Strategist

“If I’m doing my job right, then you’ll be able to visit the Georgia.gov website and quickly and easily find whatever information you need and understand it right away.”

Ana Santos

Ana Santos

Content Strategist

“I explain to people how they can make the most of their government's services.”

Chelsea Stephens head shot

Chelsea Shadowens

Project Manager

“I manage the projects that our team takes on, whether they’re with other state agencies or ones for DSGa. Agency projects include things like helping them join GovHub, improving Georgians’ ability to find information, redesigning websites, and collaborating with content managers to improve their content strategy. DSGa projects usually involve improving our services and finding ways to continue education around digital best practices.”

Donna Sumner head shot

Donna Sumner

Project Manager

“Imagine a thousand balls floating all around. And now imagine that you're trying to catch them all and stack them in order in a box with no lid. That's a pretty good description of what I do.”

Training and Documentation Specialist Deborah Sykes

Deborah Sykes

Trainer and Documentation Specialist

"I equip people with the knowledge, tools, & resources to be successful in their jobs."

Yen Tang headshot

Yen Tang

Director of Outreach

“I try to make sure that the people who use our services and products are equipped with the knowledge and best practices to successfully carry out their own work.”

Parker Tilley headshot

Parker Tilley

Director of Product

“I strive to ensure smooth user experiences. This involves talking to customers, creating roadmaps, defining features, and lots of testing for DSGa’s digital products.”

Jenna Tollerson portrait

Jenna Tollerson

Engineering Lead

“I spend a great deal of my day thinking about how to make our products and services better. I accomplish some of these improvements by writing code, and accomplish even more by writing to and talking to people. I make technical decisions and keep an eye out for risks. I translate web developer jargon into layperson speech, and vice versa. I am the nerdiest person on the team.”

Tanzida Zaman, Project Administrator

Tanzida Zaman

Project Administrator

“Formally, I work along with a team of Project Managers to ensure projects meet quality standards and are completed on time and within budget. Less formally, I make sure I set my team up for success while having a good time.”