GOVTalks Spring 2021
At our second-ever virtual event, we're focusing on Digital Maturity. What does it mean to mature your digital presence and what tools can help you?
Some things you'll hear about at this year's event: How we receive and prioritize feedback, the importance of prioritizing content on your site, how to build and use the reporting feature in GovHub Analytics, information on the launch of our new learning management system (LMS), and creative ways to use webforms.
We look forward to talking with you about the next steps we're taking on the road to Digital Maturity.
GOVTalks: Spring 2021 Agenda
Keynote: Digital Maturity
Closing the Loop: Our Collaborative Path Forward
It’s been over a year since we’ve talked about the migration to GovHub migration. But in that time, we’ve kept moving our way around the feedback loop. In this talk, we’ll walk you through an especially pertinent example: updating Alerts. Learn how we gather feedback from you (our agency stakeholders) and users of your websites, and what we do to mature our GovHub and Orchard products to make them the best they can be. Finally, we’ll take a look at where this all took us with a sneak peek at the coming updates!
Report Your Success with GovHub Analytics
During last year’s GOVTalks, we introduced you to GovHub Analytics, powered by Siteimprove. This year, we’ll take a deeper dive into the reporting feature of the tool. Learn how reports can be used to measure areas of your site that you want to pay attention to, how to create your own reports, and how a few of our agency partners are utilizing the Content Manager report to improve their visitor experience.
|12:00||Lunch Breakout Sessions|
IA Training: Importance of Prioritizing Your Content
Government websites are often complicated and overwhelming for users, but we’re trying to fix that! Information architecture is the connective tissue that makes your content easier for users to discover and navigate. If everything is a top priority, then nothing is. Users need hierarchy and fewer choices at one time. The more successful you are at providing information and services online, the fewer phone calls and frustrated constituents you’ll have.
Build Better Webforms
Many of you already use webforms on your GovHub website. Let’s discuss how to take advantage of everything that webforms have to offer to improve your internal processes and your user’s experience.
Learning with DSGA
Learn about the new paths we’re taking with our training program so that we can help you be successful with your digital content.