Is There an App for That?

Is a native app really necessary?

Case Study: Facebook

Learn how to run social media experiments to see if your content fits your audience's needs.

Don’t “Click Here”

But really. Don't do it.

Usability Testing: Getting the Most out of Your Test Participants

Understand some of the lessons I learned (some the hard way) about conducting usability tests.

GOVTalks Winter 2014: Usability

On January 15, 2014, we focused on the user in our Usability GOVTalks. Find out what website usability means, helpful tools, relevant resources, and why it's vital to keep in mind when designing and maintaining your website.

Social Media's Small Tests

To run a successful social media campaign, you've got to be comfortable with not getting comfortable.

Adaptive vs. Responsive Web Design: The Basics

Adaptive and responsive web design are two commonly used approaches to display websites on multiple devices. The approaches get confused sometimes because of their similarities, but they aren’t exactly the same thing.

GOVTalks Fall 2013: Mobile

Our first GOVTalks event on September 25, 2013, was a great success. We discussed the growing trend of mobile and tablet devices, and the design and content solutions for websites on the Digital Services Georgia platform.

Like Our New Look?

When we launched the new in April 2011, we knew it was still a work in progress. We had changed the look and feel dramatically based on careful analysis of user data; based on how users interacted with the new site, we would need to fine-tune some of the functionality.